Repair shop software comparison

There isn't a single one. A one-person phone repair shop, a three-store network and an Apple-authorized repairer don't have the same needs. The right reflex is to list your three real constraints — point of sale, buy-back, multiple stores, SMS volume — then eliminate everything that doesn't cover them.

There are spreadsheets and limited free tools. They hold up as long as you work alone and volume stays low. They give way as soon as you need to notify customers, track a parts inventory and dig up last year's warranty. The real cost of a free tool is measured in lost hours.

Market offers range from about €39 to over €100 per month. The real gap opens up on the extras: number of users, number of stores, SMS billed per unit. SERVO is €49 excl. VAT per month with none of those extras.

Yes. In France, buying from private individuals requires keeping a police register and issuing a buy-back certificate. Many shops find out late and handle it in a separate notebook. Check that your software supports it natively rather than as an afterthought.

Yes, as long as you export before you cancel. Customers, devices and the parts catalog usually transfer via CSV file. The detailed repair history is the most fragile part: ask to see a real export before committing.