The SERVO employee
Tell it “I've finished the iPhone 13” — by voice, in the app, via Siri or Telegram: it updates the job, notifies the customer, prepares the quote. You confirm, it executes.
Features
Your whole shop — and an employee who runs it
Repairs, texts, quotes, inventory, POS, scheduling, buyback — and an AI employee running it all by voice, under your control.
No credit card · No commitment
AI employee
An employee that executes, not a chatbot
Tell it what just got done — by voice, via Siri or Telegram — and it acts: job updated, SMS sent, quote prepared, order placed. Every write is confirmed by you, and everything is logged in Mission Control.
- By voice: in-app mic, Siri, Telegram
- It prepares, you confirm — never a blind action
- Mission Control: action log + decision radar
The SERVO employee
I've finished repairing Mr. Dupont's iPhone 12.
Job marked Done, SMS sent to Mr. Dupont. The Galaxy S22 quote is still awaiting signature — shall I follow up?
Customer relations
Automated texts at every step
Keep your customers in the loop without picking up the phone. SERVO automatically sends a text at check-in, when the quote is approved and when the device is ready.
- Up to 60% fewer incoming calls
- Customizable message templates
- Public repair tracking via QR code
Text
Repair checked in
Text
Quote awaiting approval
Text
Your device is ready!
Payments
A complete POS, integrated with SumUp
Take payments the way you want: card reader, QR code or app. POS, receipts and end-of-day closing all live inside SERVO.
- Card reader, QR code or SumUp app payments
- Receipts and end-of-day closing
- Payment history per store
Total due
€89.00
Card reader
QR code
App
Payment accepted
Inventory
One inventory shared across your stores
Track your parts in real time across all your locations. SERVO automatically generates supplier purchase orders as soon as a threshold is reached.
- Real-time multi-store stock
- Purchase orders generated automatically
- Stock alerts and movement tracking
Stock — 3 stores
iPhone 13 screen24 in stock
Galaxy S22 battery4 in stock
USB-C charging flex51 in stock
Purchase order auto-generated for 1 item
Quotes & invoicing
Professional quotes, signed online
Create clear quotes, send them by text or email and have them signed online. Converting a quote into an invoice takes one click.
- Professional, easy-to-read quotes
- Electronic signature by the customer
- Instant quote-to-invoice conversion
Quote #2041
SignediPhone 13 screen€129
Labor€30
Total incl. VAT€159
Signed online by the customer
Buyback & compliance
Device buyback, fully compliant
Buy back second-hand devices while meeting your legal obligations: buyback certificates and a digital second-hand goods register, with full traceability.
- Automatic buyback certificates
- Digital second-hand goods register
- Full device traceability
Quote #2041
SignediPhone 13 screen€129
Labor€30
Total incl. VAT€159
Signed online by the customer
Team & HR
Your teams, motivated and organized
QR clock-in, scheduling, attendance management and gamification: give your technicians the tools to stay efficient and motivated every day.
- Employee QR clock-in
- Scheduling and attendance management
- Missions and gamified goals
Team missions
Karim320 pts
Sophie285 pts
Thomas240 pts
Insights
One dashboard to run it all
Revenue, average turnaround, repair rate, average basket: track the health of your shop with clear indicators, store by store.
- Real-time, multi-store KPIs
- Revenue, turnaround and satisfaction tracking
- Consolidated view for networks and franchises
Total due
€89.00
Card reader
QR code
App
Payment accepted
At a glance
Fourteen modules, one subscription
The complete software is included in the €49/month. The AI employee is an optional add-on, billed in credit plans — Discovery trial included.
Mission Control
Your employee's cockpit: its live action log, and the radar of what needs your decision — late repairs, unanswered quotes, cash left to collect.
Automated customer SMS
The customer is notified at every step: check-in, quote, repair ready. No more phone ringing all day long.
Automatic follow-ups
Unanswered quotes, devices never collected: the employee follows up by SMS at the right moment, without you thinking about it.
Professional quotes
Create clear quotes, signed online by the customer. One-click conversion into an invoice.
SumUp POS & payments
Take payments by card reader, QR code or app. Built-in POS, receipts, end-of-day closing: everything in one place.
Multi-store inventory
Real-time stock, alert thresholds and supplier purchase orders generated automatically, across all your stores.
Device buyback & goods register
Buy back devices in full compliance: certificates, digital second-hand goods register and complete traceability.
Public customer tracking via QR
Every repair has a tracking link accessible by QR code. The customer follows progress on their own.
Knowledge base & diagnostics
Assisted repair leads and shared know-how between your technicians: solved issues only get researched once.
Gamification & missions
Motivate your teams with missions, goals and a leaderboard. Productivity becomes a game.
Employee QR clock-in
Your technicians clock in with one scan. Simplified attendance, hours and scheduling.
KPI dashboard
Revenue, turnaround times, repair rate, average basket: run your shop with clear indicators.
Multi-store & franchise
Manage several locations from a single interface. Ideal for networks and franchises.
Ready to modernize your repair shop?
Get started in 5 minutes. 30-day free trial: try it, you won't want to go back.
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